Returns & Refunds Policy

1. Return Eligibility

We offer a 30-day return policy on most items. To be eligible for a return:

• Item must be unused and in the same condition as received
• Item must be in original packaging
• Proof of purchase is required
• Items must be returned within 30 days of delivery

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable software products
• Personal care items (earrings, makeup, etc.)
• Perishable goods
• Items marked as "Final Sale"

3. Return Process

To initiate a return:

1. Contact our customer support with your order number
2. Receive a return authorization and shipping label
3. Pack the item securely in original packaging
4. Ship the item back to us
5. Once received, we'll inspect and process your refund

4. Refunds

Once your return is received and inspected, we'll notify you of the approval status. If approved:

• Refund will be processed to original payment method
• Processing time: 5-7 business days
• Shipping costs are non-refundable

5. Exchanges

We only replace items if they are defective or damaged. Contact us for exchange instructions.

6. Shipping for Returns

Customer is responsible for return shipping costs unless the item is defective or we made an error.

7. Contact Us

For any return questions, contact us at:

• Email: info@blossomstore.com
• Phone: +92 329 5090465